What is ChatGPT Plus and Pro Subscription
The Difference Between Free and Paid Plans
The free version is suitable for occasional questions and simple tasks. Queues are longer, responses are slower, and advanced features may be unavailable during peak hours.
ChatGPT Plus provides priority access, fast responses, higher limits, and access to newer models. For work tasks and stable speed, this noticeably saves time.
The term ChatGPT Pro is often used in app stores or third-party articles. For individual users, OpenAI’s main paid plan is called Plus. Business plans are called Team or Enterprise. If your receipt says Pro, it’s generally the same Plus plan, purchased through an app store.
Cost in Hryvnia for Ukraine 2026
Plus charges are processed in the seller’s currency – often USD. The amount in hryvnia depends on the exchange rate and commission from your bank or store. To avoid surprises, consider the exchange rate and check your bank’s limit for online payments.
ChatGPT Plus Prices
| Base Price | Exchange Rate for Estimate | Approximately in UAH | What to Check at Bank |
|---|---|---|---|
| $20 per month | 38 UAH per $1 | ~760 UAH | Foreign currency conversion fee |
| $20 per month | 40 UAH per $1 | ~800 UAH | Online payment limit |
| $20 per month | 42 UAH per $1 | ~840 UAH | Bank fee for purchases abroad |
The final amount may differ by 1-5% due to exchange rates and fees. Important – the charge goes through until the end of the billing period even after cancellation.
ChatGPT Pro Prices
| What is meant | How it appears in payments | Approximately in UAH | Comment |
|---|---|---|---|
| Pro as a synonym for Plus in App Store/Google Play | $19.99 per month | ~760-840 UAH | Functionally this is Plus |
| Team Plan | $25-30 per user per month | ~950-1,260 UAH | Paid by admin, cancelled in admin panel |
| Enterprise | Custom pricing | – | Cancellation via account manager |
Preparation for Cancellation: Check Your Subscription Type
How to Identify the Platform (Web, iOS, Android)
- If you paid by card on the website – cancel via the ChatGPT.com web account.
- If you subscribed on an iPhone – cancel in Apple ID Subscriptions.
- If you subscribed on Android – cancel in Google Play → Subscriptions.
- Hint – look at the receipt. An email from Apple/Google means the app store, an email from Stripe/OpenAI – the web.
With web purchases, many additionally ask how to remove card from chat gpt to completely eliminate repeat charges after turning off auto-renewal.
What Remains After Cancellation: Access, Data, Chats
- Access to Plus remains active until the end of the paid period – deactivation is not instant.
- Chats and files stay in your account. Deletion does not happen automatically.
- Models and limits will revert to the free tier. Auto-renewal will be turned off.
Step-by-Step Guide to Cancel via Web Version on PC
How to cancel chat gpt subscription on pc
In practice, it’s fastest to cancel from where you subscribed. For web purchases, that’s the account on ChatGPT.com.
Steps in ChatGPT.com Settings
- Go to ChatGPT.com and log into your account.
- Open profile → Settings → Plan or Subscription.
- Click Manage plan → Cancel plan.
- Choose a reason for cancellation and confirm.
Confirmation via Stripe and Email
- A Stripe window will appear – confirm cancellation.
- Check your email – you should receive a message about auto-renewal deactivation and the end date.
- Refresh the Plan page – the status should change to Canceled or Expires on …
- Take a screenshot of the status – useful for charge disputes.
Cancel Subscription in the App on iPhone
How to cancel chat gpt subscription on iphone
If the subscription was purchased through the App Store – cancel only in Apple ID Settings. The button in the app itself leads to Apple Subscriptions.
Via App Store: Settings → Subscriptions
- Open iPhone Settings → your Apple ID → Subscriptions.
- Find ChatGPT in the list of active subscriptions.
- Tap Cancel Subscription → Confirm.
- Verify that an end date and a Renew button appear.
Refund Within First 7 Days
- Go to reportaproblem.apple.com logged in with your Apple ID.
- Select the ChatGPT purchase → Report a Problem → Request a Refund.
- Briefly describe the reason. The sooner you submit, the higher the chance. Usually reviewed within 1-3 business days.
- If rejected – you can repeat the request with clarifications. No guarantees, decision is up to Apple.
Cancel on Android via Google Play
Guide for Ukraine (Samsung, Xiaomi)
On Android, everything is handled in Google Play. The path is the same on Samsung, Xiaomi, and others; the only difference is the icons.
Profile → Payments & Subscriptions
- Open Google Play → profile icon.
- Select Payments & subscriptions → Subscriptions.
- Find ChatGPT → Cancel subscription.
- Choose a reason → Confirm.
Cancellation and Status Check
- The status should change to Active until … with an end date.
- In Purchase History, verify that auto-renewal is off.
- If needed, request a refund: Google Play → Help → Refund for subscription. Best to submit within the first 48 hours.
| Manufacturer | Where to Find Subscriptions Fast | Common Confusion |
|---|---|---|
| Samsung | Google Play → Profile → Payments & subscriptions | Look in Galaxy Store – need Google Play specifically |
| Xiaomi | Google Play → Profile → Subscriptions | Look in Mi Market – wrong store |
| Others | Algorithm same in Google Play | Look for a button in the ChatGPT app itself – there isn’t one |
How to Cancel ChatGPT Plus Subscription: Advanced Plans
For API and Enterprise Subscriptions
- API pay-as-you-go – this is not a subscription. Go to platform.openai.com → Billing → turn off auto-top-up, set a Spending limit, remove card if needed.
- Team – Admin console: Admin → Billing → Manage plan → Cancel at period end or reduce the number of seats.
- Enterprise – via account manager or ticket to corporate support. Terms are per contract.
Switching to Another OpenAI Plan
- Instead of full cancellation, you can downgrade the plan or reduce seats – this is easier to coordinate in companies.
- First reduce seats, then cancel – so you don’t lose team access prematurely.
- Always record the billing date and take a screenshot – saves nerves on disputed charges.
How to Cancel ChatGPT Subscription and Get a Refund
Refund Terms in Ukraine (Law №1023-IX)
For digital subscriptions, refunds depend on the seller’s rules. The law protects consumers, but digital content has exceptions. In practice:
- Web payment via Stripe/OpenAI – write to support, the sooner after the charge, the higher the chance of a goodwill gesture.
- App Store – request via reportaproblem.apple.com, decision made by Apple.
- Google Play – automatic refund request often works within the first 48 hours.
At this stage, the natural question arises, can you get a refund for a subscription after payment, and the answer depends on the payment platform, timing of the request, and level of service usage.
Request to OpenAI Support
- Go to help.openai.com → Billing → Contact us.
- Specify account email, last charge date, invoice number, reason.
- Attach a screenshot of cancellation and receipt. A reply usually comes within 1-3 business days.
Via App Store/Google Play
- Apple: reportaproblem.apple.com → select purchase → Request Refund.
- Google Play: Profile → Payments & subscriptions → Budget & history → Find purchase → Request Refund.
- If rejected – refine the wording and repeat. Final decision is with the store.
How to Cancel Subscription via Chat: Through Support
When to Contact help.openai.com
- The Cancel button is not visible in the profile, even though the subscription is active.
- Duplicate charge or charge after cancellation.
- Wrong account – you paid via Apple/Google, but are looking for cancellation on the web.
- Corporate subscription and no access to the admin panel.
Email Template for a Quick Reply
| Field | What to Write | Example |
|---|---|---|
| Subject | Brief goal | Cancel ChatGPT Plus and refund request |
| Account | Login email | user@example.com |
| Details | Date, amount, payment method | Charged $19.99 on 14 Jan via Stripe |
| Action | What needs to be done | Please cancel auto-renew and consider refund |
| Attachments | Screenshots and invoice | Plan page canceled, invoice #12345 |
Common Cancellation Mistakes
The “Cancel” Button is Not Visible
- You’re in a different account – check the login via email, Apple, or Google. Log out and log back in.
- The subscription was purchased through an app store – the button will be in the App Store or Google Play.
- Browser extension blocking – try incognito mode or a different browser.
- Old page – refresh or open on another device.
Subscription Renewed Automatically
- It was paused, not cancelled – stores have a Pause option. You need Cancel.
- You accidentally tapped Renew – check the next billing date and cancel again.
- Payment came from a different card or account – check all Apple IDs and Google accounts at home.
Risks and Consequences of Cancelling Subscription
Loss of Access to GPT-4o
- After the period ends, you revert to free limits and speeds.
- Advanced features may disappear – newer models, higher limits, some tools.
- Chats are preserved, but responses may take longer to generate.
Comparison with Alternatives (Claila, CometAPI)
- Alternatives may be cheaper or more local, but often have reduced limits or lack necessary integrations.
- If the goal is to quickly finish a project – it’s advisable to wait until the paid period ends before switching.
- Before switching, check data export and chat history – not all platforms transfer them correctly.
Table: Comparison of Cancellation Methods by Platform
| Platform | Steps | Time | Refund |
|---|---|---|---|
| Web (PC) | ChatGPT.com → Settings → Plan → Manage → Cancel | ~2 min | Via support, case-by-case |
| iOS | iPhone Settings → Apple ID → Subscriptions → ChatGPT → Cancel | ~1 min | Request to Apple, higher chances if requested early |
| Android | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | ~2 min | Best to submit within first 48 hours |
| API/Team | Admin Billing panel or ticket to support | ~5-24 hours | Per contract and policy |
Tools and Services for Managing Subscriptions in Ukraine
Monitoring Apps (Truebill, Ukrainian analogues)
| Service | What it does | How it helps with cancellation | Comment |
|---|---|---|---|
| Rocket Money/Truebill | Subscription tracking, reminders | Shows billing date and seller | Works better with USD cards |
| Subscriptions, Bobby, etc. | Manual tracking | Date control, reminders | No auto-detection of charges |
Banks with Controls (Privat24, Monobank)
| Bank | Useful Features | How to Use | What to Pay Attention To |
|---|---|---|---|
| Monobank | Internet payment limit, virtual cards | Set a limit slightly above the subscription cost | Don’t block payment abruptly – better cancel with seller first |
| Privat24 | Notifications on charges, statements | Enable push for all online transactions | Watch for conversion fees |
| Other banks | Online chat and disputes | Prepare cancellation screenshots for disputes | Dispute is a last resort, can take weeks |
FAQ
How Long Does Cancellation Take Effect?
Access remains until the end of the paid period. The end date is shown in your profile or in the store’s subscription list.
Will I Get a Refund for the Current Month?
On the web – by support decision, often not after usage. In App Store and Google Play, the chance is higher if requested right after the charge. No guarantees.
Can I Reactivate the Subscription Immediately?
Yes. Tap Resubscribe in the store or Renew on the website. The price will be the current one at the time of reactivation.
What to Do if Billing Error?
- Check status in the store and on the website – cancel in both if you see activity.
- Write to support with the invoice and cancellation screenshots.
- In parallel, notify your bank and enable notifications for charges.
Cancellation for Family Account?
Family Sharing on Apple doesn’t change the procedure – the purchase owner cancels. In corporate plans, the administrator cancels.
Checklist: Summary on the Topic
- Check subscription type – web, iOS, or Android
- Cancel where you subscribed – website or store
- Take a screenshot of the end date and confirmation email
- Check purchase history and auto-renewal status
- If charged recently – submit a refund request immediately
- Check limits and notifications in your bank
Summary. Cancellation is fastest where you subscribed – website, App Store, or Google Play. After cancellation, access lasts until the end of the paid period, chats and files remain in your account. For a refund, it’s important to submit the request as early as possible and attach proof.
If the goal is simply to stop auto-renewal without urgency, cancel now and calmly wait for the end date. If a refund is important – submit a request to the store or support immediately after the charge.
What’s your scenario – need to urgently stop charges, or is it important to get a refund for the last payment?
